FAQ

The easiest way to book your stay is via our online booking.

You can also send a request to booking@villalamadonna.com and we will get back to you as soon as possible.

Cancellation

Note: There are different rules for individual rooms and for bookings of 8 rooms or more.

The price depends on the room category and the package deal wanted.

Of course you can put your own package deal together. Then you start with the price of the room with or without half board and add the activities you wish to include during your stay.

All ages are welcome but please keep in mind to show respect towards guests who wish to have some peace and quiet. We do not allow toys in the pool.

We have two rooms where we allow dogs below knee height, maximum one dog per room. An extra fee of 25€ per night will be charged.

You can check in from 15:00. Please let us know if you will arrive later than 18:00.

You check out at 11:00 at the latest on your departure day.

Yes, please tell us as soon as you arrive, but preferably before your arrival.

The pool is available every day the hotel is open. It is not heated and can be a little cool early and late in the season.

We take requests but cannot guarantee which room you will get. We reserve the right to distribute the rooms in the best way possible.

No rooms look the same, but all of them are double rooms with their own toilet and shower, balcony or terrace.

We have one less expensive room, slightly smaller and close to the reception. It can be experienced as a little more sound-sensitive and it is also placed on the ground level with a small outdoor area.

You can add extra beds in our larger double rooms. If you wish to have an extra bed, please notify us when you are booking so we can plan for this.

There are among other things, towels, hair dryer, shampoo, conditioner, soap, bathroom products, robe, slippers and umbrella in all rooms.

Most activities can be booked on spot but if you are a larger group we recommend you to pre-book. If you have other wishes about activities we are happy to help you with these.

That is fine, you decide if you wish to have it on your arrival day or departure day.

Yes, we arrange weddings and parties. Please contact our booking office at booking@villalamadonna.com for a quotation and more information.

Contact us at booking@villalamadonna.com for quotation and price suggestions.

You contact the reception at the hotel or you send an e-mail to info@villalamadonna.com.

Villa La Madonna is located in the north of Italy, in the Piemonte area, and it takes approx. 1,5 – 2 hours by car from most suitable international airports. See approx. distance and time below:
Milano (Malpensa/Linate) 170 km – 2 h
Genua 80 km – 1 h 15 min
Torino 130 km – 1 h 45 min
Bergamo 200 km – 2h 30 min
Nice 220 km – 2 h 45 min

We can book transfer for you from most of the international airports. Transfer from the airport from 250 € (by car for 1-3 persons). You can also rent a car which we recommend if you would like to have a look around in the area.

Yes, you can order our wines for delivery to your home from our shop.

You can buy a gift voucher online on and have it sent home or sent as a pdf. You can also contact our booking office in order to purchase a gift voucher.